Today's on-demand solutions allow the
integration of shipping carriers into
an existing web store thereby giving
the ability to display real-time rates
that allow buyers the ability to track
their packages within a few hours of
placement of their order. Buyers are
also empowered to compare the shipping
prices and choose the best service suited
for their requirement. This helps to
enhance the overall user experience
and reduces costs that would otherwise
be associated with buyer queries on
status of shipments.
The integration
of your online store with shipping carriers
occurs at two levels: buyer interface
and warehouse shipping department. The
buyer interface level gives your customers
the ability to view real-time rates
of the major carriers and to select
the best option suited for their requirements.
The warehouse shipping department integration
with shipping carriers is important,
since it reduces the time taken to process
customers' orders. The integration of
the shipping carrier database at the
warehouse with the ecommerce database
- along with implementation of bar coding
- enables the processing of orders and
printing of labels to be completed quickly.
This also leads to a faster order fulfillment
system with minimal opprtunities for
human error. Buyers can also begin to
track shipment within hours of placing
their orders, thereby avoiding phone
inquiries about order status.
